Setting Up New Machine With Intel Smart Response Technology and Rapid Start Technology

IRST config

Okay I have found another issue that I hope I can help everyone else with should they have the same issue. If you just want the solution and want to skip the story click here..

 

VIDEO SOON

Ahhh A New Laptop

At work we got in these beautiful new Dell XPS 14 Laptops, Dell has finally started to make some nice machines when they came out with the XPS line-up. We have had a lot of people in house comment that they thought it was a Mac Book Pro or Mack Book Air. These new XPS 14 laptops come with a new technology built on board called “Intel Responsiveness Technology” or IRT for short. The point of this technology is to make your system faster by using a small independent mSATA Solid State Drive or a slice of a larger SATA SSD. There are 3 different technologies that apply here:

 

  1. Intel Smart Response Technology (ISRT) – Smart Response is a feature that uses both a traditional hard disk drive (HDD) and a solid state drive (SSD) of greater than 32GB together. It dynamically monitors file, data, and application use, and stores frequently used content on a special partition on the SSD device for faster access. It provides SSD-like read/write performance for the files used most frequently, while providing lower overall storage cost by sorting and storing less frequently accessed content on the larger-sized traditional HDD.
  2. Intel Rapid Start Technology (IRST)– Rapid Start is a feature that provides power savings similar to Windows hibernate state, while improving resume time vs. hibernate by ~2x. Rapid Start may be combined with Smart Response on some systems to enhance overall system performance while also reducing power consumption when not in use.
  3. Intel Smart Connect Technology (ISCT) – Smart Connect is a feature that periodically wakes the system from the Windows sleep state to refresh email or social networking applications. When the system is equipped with specific wireless devices, it can detect the presence of known networks while asleep, waking only when connectivity is available (this feature is called Net Detect). When properly equipped with specific wireless devices, Smart Connect can also provide quick internet connection readiness by keeping wireless devices active in a low-power mode during sleep (this feature is called Quick Connect). Smart Connect may be combined with Rapid Start on some systems to help reduce power consumption while still keeping email and other application data current.

 

Nice reference table of what’s possible depending on your drive:

Disk Type Smart Connect Rapid Start Smart Response
HDD only Not supported Not supported Not supported
HDD + SSD Not supported Supported Supported
HDD + mSATA Not supported Supported Supported
SSD only Supported Supported Not supported (Note: SSD performance achieved without Smart Response)
mSATA only Supported Supported Not supported (Note: SSD performance achieved without Smart Response)
Hybrid Drive Not supported Not supported Not supported (Note: Hybrid Drive is similar in performance to Smart Response)

 

Now this all sounds great right? It’s like a Hybrid drive and it will speed up my system! You are correct this is exactly what it does…. when it’s setup and running correctly! I say this because there seems to be a lot of issues and confusion getting this technology to work. If you need to reinstall your OS, or you need to replace the SSD that holds the special partition for this to work, or if you need to replace the hard drive that is being accelerated it seems to break everything. For me this has resulted in blue screens of death and just random crashes. It seems that once ISRT is setup it does not like it when you change anything to do with the configuration. I found this out the hard way…

 

The Problem

When we received these XPS 14 laptops from Dell, their factory image was just a single C Drive with a recovery partition. If you have read my other posts I like to separate User data and OS data by moving the Users folder to the D drive this simplifies backups for us.  The problem with the Dell image is that there is no D drive and it did not come with media to re-install Windows. The XPS 14 only comes with software that allows you to create a rescue flash drive that is an exact copy of the current image.  To be honest using the Dell stock images are really good. There is not much bloat ware you just need to removed a few piece of software. I decided to just modify the Dell image and work with what I had. The XPS I received came with a 500 GB HDD, to get the desired space for D I needed to re-sized the C drive down to 75 GB and than partition the remaining space for the D drive. This was a simple process using Windows Disk Manager. After I rebooted and logged into my desktop Intel Rapid Start Technology program threw up an error

Your system does not appear to have Intel Rapid Start Technology enabled.

I knew from my limited knowledge of Rapid Start that it must be enable in BIOS so rebooted the machine to look and I did confirm that the option for Rapid Start Technology was greyed out and there was no way to enable it. Very strange all I did was resize my OS drive. Maybe the software had issues after resizing the partition? I tried to re-install the Intel Rapid Start software but got then error

 This computer does not meet the minimum requirements for installing the software.

Well the rabbit hole just keeps getting deeper. Most people would just quit at this point and restore to a previous image. For me this was just another challenge. With that very informative error I had to look up on the internet and do a bit of reading to figure out why I got this error. I found out that Rapid Start is expecting a very particular partition with a certain ID. For some reason this partition was not being seen by the BIOS so that is why the option was greyed out. I also could not re-install the software because the setting in BIOS was disable. What it sounded like was all I needed to to do is re-create this partition and then I could enable it in BIOS again and install the software.

 

Throw Another Wrench in the Cogs

This is where I really started to run into issues, most of the Intel documentation that I read only talked about Rapid Start but not in conjunction with Smart Response, I did read that it was possible (I also knew it was because my laptop came with both working) but could not find a document the explained how to setup both. No matter what I did to setup this Rapid Start partition I could not get it to work so I figure that maybe I should start with Smart Response.

Back to the internet to learn about Smart Response. I found out that I had software installed called “Intel Rapid Storage Manager”. The software showed me information about my SSD and how it was configured to support Smart Response. I could see that there was a 22 GB and a 8GB  partition on the SSD. It also showed that the acceleration of the disk was broken. I tried to disable acceleration and enable acceleration but got the error

 

An error occurred and the selected disk or volume could not be accelerated. Please restart your computer, and then try the operation again.

 

I rebooted my computer and then ran the tool again, when I looked this tool had created a 18.6 GB partition on the SSD and it was all setup other then the acceleration needed to be enable on the HDD. So I selected my 500 GB drive and said accelerate only to get a different error

An unknown error occurred while an operation was in progress. The operation could not be completed.

I kept going in circles trying one thing then trying another. Seeing if different BIOS settings would change anything. I just kept getting the same errors. At this point I even tried to use the Dell USB image to bring the system back to a factory image but the problem still existed. I even called Dell to ask about this issues and got the response “This is a factory only setup, you must return it and we will ship you a new one” That really scared me to think every time I had an issues with the Rapid Start that I would need to return it to Dell. So it really looked like I would need to return the computer or fix the issue.

 

A Spark in the Dark

After some more digging on the internet I did find a post that mentioned that re-sizing your OS partition would fix this problem. There were many posts under suggestion saying “thank you it worked!” I was very hopeful, I opened Disk Manager and shrunk my C drive down by 1 GB but and tried again…. still the same issue, damn… I give up!!! I even started to use a fresh install of Windows 8 using a removable USB DVD drive and media I bought from Dell for the computer after this issue started to see if a fresh install would fix it. I kept looking on the internet for more information. I read every Intel document on it. By the end I felt like I was an expert in something that just would not work!

After almost giving up and sending back every Dell XPS 14 we had in house, telling Dell that they are not business friendly, I decided to play around a little more because I can figure out most things and I didn’t want to be defeated. Instead of doing my typical C drive D drive setup I thought “Lets take a variable out of this equation”.  I re-installed Windows with just a C drive across the entire HDD. Once I re-installed, I tried setting up the Smart Response again with no luck but decided to try the method of re-sizing the drive. What the heck!! it worked!!!! I could now enable acceleration of my drive, I did some playing around and no matter what I did I could not break it from working again, I could destroy the Acceleration settings and set them up again, I could re-size, create new partitions, it would not break. I was on the right path now!!! I did a setup of Windows 8 again but this time made a D partition during the setup and then tried to re-size the C drive, but this time it did not work. After doing some testing I realized that it is not the C drive that you need to re-size but the drive that it touching the end of the disk which in this case was my D drive. I was now able to replicate and fix this issue each time. I am still not sure what re-sizing does to the drive but it must change a bit somewhere that allows the software to do its work. I was then able to create my Rapid Start partition which allowed it to be enabled in BIOS and then I could install the software.. SUCCESS! I decided to post this because I know a lot of other people might want to know the steps I took to fix this on 7 different XPS 14 machines we had in house. I have placed the exact steps I take to fix the issue now.

The Solution

When using Rapid Start and Smart Response there is an exact order that you must follow because installing Smart Response can destroy all the partitions on the SSD.

Preparing the SSD
Lets make sure the SSD is exactly as we want it

  1. Make sure your BIOS is set to “Intel Rapid Response Technology” as the SATA/Disk Operation mode
  2. If you don’t already have the Intel Rapid Storage Technology software installed then you will need to download “SetupRST.exe” software from Intel’s website chose the latest drive in the search should be 12.9 or higher.
  3. Chose the SetupRST.exe download.
  4. Install and run the software, you will have to reboot after the install.
  5. Next we need to check to make sure our SSD is not configured at all in Intel Rapid Storage Manager software
  6. Open the Intel Rapid Storage Manager software and go to the acceleration section and make sure you reset the SSD to available. You should see your entire SSD listed in the diagram on the right top with no partitions. Note, you might not have to do this, the option will only be there if you had a configuration from before.
  7. You will receive an dialog about resetting the cache to available. Just say yes.
  8. Once we know the SSD is clean of any Intel partitions we need to re-initialize it.
  9. Open a command prompt and type “diskpart”
  10. Type “list disk”
  11. Look at the list of disks one of them will be your SSD (You can tell by looking at the size, for me its 32 GB)
  12. You will want to select the disk by its disk number that is to the left.
  13. Type “select disk 1” (for my case it’s disk 1 for you it could be a different number)
  14. You should get a response that “Disk 1 is now the selected disk”
  15. To verify you have the right disk type “list disk” and you should see a “*” in the left margin beside your SSD to show it is the one that is selected. Make sure you do this to makes sure you have the right disk selected because the next step will wipe the device!!
  16. If you are sure you have the correct disk selected type “clean”
  17. You should receive a message that “DiskPart succeeded in cleaning the disk.”
  18. What this did was make sure the that SSD is set to uninitialized and no partitions exist on it.
  19. You can close DiskPart window
  20. Open Disk Management to initialize the disk. You can open it from Control Panel > Administrative Tools
  21. You should get a popup stating that you need to initialize the disk first before you can use it. If not you can right click on the label for the disk it and chose Initialize Disk.
  22. Make sure you select MBR (Master Boot Record) as the style of partition and click okay.
  23. You should now see your SSD listed in Disk Manager

 

Setting up Smart Response

  1. In Disk Manager right click on the very last partition on the HDD (Not the SSD but the HDD) and chose “Shrink Volume…” from the menu
  2. You can shrink the volume by any size from what I have read but I normally do it by 1 GB.
  3. Seclect “Shrink”
  4. Once you have shrunk the partition you can Right click on it again and chose “Extend Volume”.
  5. You will then use all the space up to extend it to the end of the drive again.
  6. You can then run the Intel Rapid Storage Technology software and go to the “Accelerate” section
  7. click “Enable Acceleration”
  8. In the dialog that comes up it will ask how big you want your Caching memory to be. For me I have a 32 GB SSD and 8 GB of memory so I need 8 GB for my Rapid Start partition so just subtract that from the total size of the SSD to find out how big you can make your Memory Cache. So in my case I made a  custom 21.8 GB partition. Worse case you get it wrong you can come back and play with the numbers to make it right.
  9. I chose maximized mode as I want the best speed form my machine! Make sure you read the warning for your to make sure this is the setting for you! This option is a your choice.
  10. You should then see that your disk is accelerated and everything is marked as working and in good health in the software.

 

Setting up Rapid Start

Now that the Smart Response is up and running we can create our Rapid Start Partition. Intel recommends making this partition the same size or more as the amount of memory that is installed in your computer.  They recommend just making a 8192 GB partition as this will always work for all configurations but you can play to see what works best for you!

  1. Open a command prompt and run “Diskpart”
  2. Type “list disk” you should see a list of disks. Note that your SSD will now show up as a smaller disk as the step before has created a partition for memory cache. Remember the Disk Number that is listed beside it.
  3. Select the disk by typing “select disk 1” for me it’s disk 1 for you it could be a different number
  4. Verify that you have selected the correct disk by typing “list disk” and you will see an “*” beside the disk you have selected
  5. Now we are going to create the partition type “create partition primary size=8192”
  6. You should see a success message “DiskPart succeeded in creating the specified partition”
  7. We need to now set the ID of the disk “set id=84 override”
  8. Again you should see a message that  it succeeded, if you get an error “The specified type is not in the correct format.” then this is because when you initialized the disk you did not set it to MBR you set it to “GPT” you will have to go back to the beginning and follow each set and make sure you set it to a MBR when you initialize the SSD.
  9. Once you are done you can reboot your computer for the EFI or BIOS to see the new partition.
  10. You can enter your setup to see that Intel Rapid Start is now enabled. Once you have verified this you can go back into Windows.
  11. Download and install the Rapid Start Software from Intel’s site
  12. You should receive no error now when installing
  13. You are finished!!!!!

 

I would please ask anyone for feedback if this does not work for you or if it does! I found this solution work in every case for me across all the machines we had with this issue. I can get most machines to a point where I cannot break it again! I don’t know why but I will accept the outcome!

 

Signature
© Caspan 2013

  • Fredrik Jonsson

    Excellent description. You just saved me the hassle of a return on day 2 of my new XPS 14!!! To keep math a little simpler I did skip the size option to create the Rapid Start partition that use all remaining space. I think mine failed due to data corruption after a hard reset by my kids, so this time I initialized acceleration in Enhanced Mode instead of Maximized. Thanks again!

    • I am still curious myself what the difference is with using the maximized mode to normal. I guess it’s just like any other RAID where data is not written to the HDD right away bit stays in cache till it gets stale. So you completely opted out of the Rapid Start then? Are you deciding not to use it?

      • Fredrik Jonsson

        Didn’t opt out and I’m using Rapid Start, but I just skipped the math for the size option. Without it it automatically extends to available space. Re: Maximized and Enhanced I read Enhanced is a RAID1/mirror type thus only really accelerating read performance (ref http://www.legitreviews.com/article/1587/5)

        • I have had some really bad luck here at work with my XPS14 Laptops. I thought that IRST was the issue so i built a brand new Windows 8 machine with a SSD and removed the 32 GB mSATA card. I returned the system to regular BIOS mode. I can get Windows to stay stable until it falls asleep on its own (meaning I didn’t close the lid or force it to sleep) if I wake it up I get the Blue Screen Unhappy Face. It only happens after I do the updates waiting for windows after the install. Very strange!! I am still playing around with it! till i figure out this issue there is no IRST for us!!!

        • BTW your link got cut off for some reason do you want to repost that reference link?

  • CLUO

    THANK YOU SO MUCH!! I’ve been trying to figure out how to fix this acceleration issue for days and stumbled across this. You saved me alot of hassle =)

  • Melchor Celestine

    THANK YOU SO MUCH WORKING 101% NO HASSLE ..

  • Trevin

    hi…I just reinstall the windows…..I tried hard to follow the instruction from the help desk of Dell…I tried every way to setup…but it always show error after I installed the Intel Rapid Storage driver….I have to restore to the image file I made earlier….I nearly gave up to use the latest technology….I actually buy this labtop due to those high technology…….I donno why now I disabled it…

    I setup the Smart Response as the SATA operation mode…and no drive detected in the partition page of window installation. I donno why. and Dell ppl asked me to install the driver of IRST but I failed again and the error said my driver is not certified. crazy….I downloaded both from dell and intel…and all failed…..
    I install the windows for 5 times already…but it seems not really helpful..I read many many webpages as you did….but no one really can help me

    I try to use your solution to set up~~!!

    • This is a tricky one that most people have issues with. In a normal computer your OS can talk directly to your hard drives through the motherboard. This makes the computer very easy to setup and use. In the case of when you set your BIOS to be Smart Response you are turning on a RAID controller now. What you have now is the OS has to talk to the RAID controller then it talks to the hard drive. You have more or less put an extra step in the middle before you can talk to the dive. This is great because it give us unlimited options for redundant disks, caching of data so we make sure its written to disk even in a power failure, etc..

      Problem is Windows has no idea how to talk to about 90% of these RAID controllers. Every company does something a little different so it makes it difficult for Windows to make “Standard Drivers or Generic Drivers” for them. So what manufacturer of RAID controllers do is provide a driver for their controller so that Windows knows how to talk to the RAID controller perfectly. When you install Windows and you do not see one or more of your drives listed it is normally because the OS does not have the proper driver to talk to the RAID controller to see the drives.

      Windows now makes it a lot easier to install the drivers for RAID controllers compared to Windows XP where you were forced to use a floppy or embed them in the CD image. When you get to the point of the Windows installer where it asks you for a location to install Windows, you might see your 32 GB or 64 GB SSD but not your large hard drive. This is because the OS needs the driver to see the hard drives that are run by the RAID controller (see my attached picture)

      You will need to find the drivers for your model (every model is different) if you cannot find it let me know your manufacture and model of laptop and I can help you find it. Once the drivers are installed you will see your drive listed and you can do what you want with it before you install Windows like deleting all the partitions etc.. I went to a single drive setup and deleted all partitions and created just one large C drive (keep in mind if you are using BIOS or UEFI Windows may create a few extra partitions to support it)

      Please let me know if you need any help

  • Oly

    Thank you so much. Your instructions are brilliant.
    You have got me out of deep water. Thanks again !

    • Glad to help!

      • Ivan

        ohh i got a same problem again after you send me email and say that i must download driver for my servise tag and i was done all but same problem what now?

        • Can you check your BIOS and show me what your BIOS says what drives are there?

  • Rey

    Excellent job putting this manual together. After following your steps, it worked!

  • Joel

    Caspan, enormous thanks. This seems to have got my XPS 14 stable for the first time in ages. I only found one thing confusing in your instructions. On “Setting up Smart Response” step 2 you talk about shrinking the volume “by 1GB” but actually seem to shrink ‘to 1GB’. This would be fine if the last volume on the disk is a D drive but not if it is the C. I shrank ‘by 1GB’ and everything worked great. Thanks again.

    • You are more then welcome…. I am not sure I understand you comment about the C drive D drive re-size comment. This step is trying to say, “What ever your last partition is on the drive (C or D or Z) shrink it down by some amount, I use 1 GB” then extend it back to the end of the drive!

      I am not the best writer to be honest so if you think maybe you can explain it better please feel free to say it so it makes sense and I can update the line :)

  • Arie Nap

    My new Dell Inspiron 14 7000 series with 32GB SSD arrived with only Rapid start enabled on the 32GB SSD.
    The other 22GB of the SSD was allocated as D: drive (storage only).
    This was not the way I liked it, but thanks to your blog entry I was able to enable Smart Response and Rapid Start on the SSD.
    Brilliant and thanks a lot!

    • That is very strange that the only Rapid Start was enabled…. From my discussion with Dell I don’t think they have a clue how to make it work either! Glad you are up and running.

  • Ian

    Thank you so much for posting this. So awesome. I’ve been pulling my hair out all day. Essentially doing everything you did in the first part of your post. You’re a god send. Cheers!

  • Walter

    Awesome!!! But for me I can stop at step 19 and then Rapid Storage starts working without producing the error message.

    • Yes if all you want running is Rapid Storage then yes but if you want rapid start then you will have to do the rest.

  • timme918

    Hi I have an inspiron 14z that came with windows 8 I had rapid storage working then upgraded to 8.1 now can’t get your method to work. I get to the point of shrinking the partition and it won’t give me that option, delete is only available.

    • are you able to post a screenshot? This way i can get a better image of what you are seeing.

  • Earl Foote

    Great tutorial. Unfortunately I still get the error when trying to enable Acceleration. Any other ideas. Lenovo idea pad U310 Touch.

    • Sorry this has been the solution that works when all other solutions fail. If you are still having an issue their might be something else wrong. I would also try re-sizing other partitions. Make sure you always backup first just in case.. Also this is from a fresh install normally, not on an existing install.

      • MissyToby

        Thank you soooo much, Caspan, for saving me all the time and effort I’d not put into solving this, probably, because of my lack of knowledge/patience… your steps worked like a charm for me, although mine was NOT a fresh install, but a cloned disk to upgrade my system disk from 1TB to 2… I was desperate but thankfully, I found this helpfull post… Now I’ll try the rapid start setup, I was curious about that thing but never investigated to put it to work in my machine… thanks again!

      • MissyToby

        By the way, it was not a Dell machine, also! :)

        • Good to know it also works on other machines other then a Dell. Thank you for the feedback and I am more than happy it helped you!

  • rakesh kumar

    Hi Caspan,
    I appreciate Your effort to come up with this issue. I am also having the same issue on my XPS 14. i just want to make sure these steps applicable only for Dell factory Image? because i am using retail win 8 Pro Installation Image. What should be that SATA mode while installing the OS? it should be AHCI or IRST because when i enable IRST, I was not able to see any Partition while OS installation.

    • Hi Rakesh. Yes this will for sure work with a XPS14 as that is what I use from Dell.

      As for installing the OS when using IRST mode for SATA this is correct you won’t be able to see the drive. This is expected! Have a look at the comment I made to Trevin http://caspan.com/2013/07/setting-up-new-machine-with-intel-smart-response-technology-and-rapid-start-technology/#comment-1046528244 . I explain that you will need drivers so that the Windows installer will see your drive behind the IRST card, you can get these from the dell drivers site for your machine. You will have to do some digging but they are there in one of the Intel downloads. You can then save those files to a flash drive ans use it during the Windows install when it comes to that screen where it cannot see your drive. Let me know if that clears it up. Depending on if you are installing an image you won’t need this but if you are installing from scratch you will need this to see the drive to install Windows.

      If you use AHCI to install and then you turn on IRST mode it will just blue screen because the OS does not know how to talk to the drive. It’s kind of like enrolling in an English school and on the first day every one start talking Spanish… you will Blue Screen :)

      • rakesh kumar

        Hi Caspan,
        Thanks for you reply, I exactly followed your steps and my system works fine now., thanks once again.

  • Yohan Sestrimski

    Thank YOU so much everything is described perfectly and works !!!!

    • Thank you for the feedback…

  • adc111

    I’m only interested in Smart Response, have tried everything from different sites, including all the steps here, and still this stupid software will not give me the option to do anything. No Performance option, no Create RAID option. I was not able to shrink my C: partition (last partition on drive) by more than 80MB due to fragmentation (have 60GB free). So instead I extended the volume by 1GB since I had free space at the end of the disk. Still didn’t work. I went back and shrank the volume by 1GB. Still didn’t work. Tearing my hair out for over 10 hours trying everything!

    • Okay sounds like me when I first dealt with this issue :) So lets look at a few things first.. Can you go to your BIOS and take me a picture of the mode of your SATA? Is it AHCI is it Intel Rapid Start? Can you take a picture at all?

  • Giannini

    Man you are really a genious! Thank you so much!!

    • You welcome glad it helped you!

  • Atheist

    Hi,

    Great job with this tutorial, impressive! Unfortunately I did not find here solution for my problem :( namely:
    During making accelerate in IRST, the application throws a generic error message about not being able to complete the request.

    I went step by step according to your description. Any ideas what I can do more?

    • Can you give me the exact error you are getting, maybe a screenshot?

      • Atheist

        “An unknown error has occurred while an operation was in progress. The operation could not be completed.”

        Screenshot would be useless, because I have application in polish language ;)

        • You get this error when trying to enable acceleration? If so, have you tried downloading the most recent version of the program from Intel’s site?

          • Atheist

            Yes, all the time in every configuration.

            No, I didn’t. I have downloaded most recent version from my ultrabook supported drivers (v 11.6.0.1030): http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS031455#

          • Normally I woudl say use the one from your PC manufacturer but in this case where you are getting errors try using the most recent version of the software here:

            https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22676&ProductFamily=Software+Products&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Rapid+Storage+Technology+(Intel%C2%AE+RST)&lang=eng

            it will be the SetupRST.exe file. Try the newer software and let me know if that works.

          • Atheist

            Unfortunately after installing this SW i don’t have even “Accelerate” mode to configure…

          • You are certain this system supports IRST? You can’t just use a Solid State and a HDD to make it work, you also have to have a Motherboard that supports IRST. The option normally is not there because it is not supported by your board if I remember correctly..

            Just want to make sure :)

          • Atheist

            I think so ;)

            I Re-install IRST old lenovo version and…I did accelerate without error but when I open IRST now I can see in Accelerate window:
            Accelerate configuration:
            Accelerate device: No
            Type of Accelerate: No

            There is option; chose device (after this process error occurs again)

            See on the screen (sorry for polish language) ;)

          • It would seem that your SSD is not partitioned properly. There should be 2 partitions shown a 8GB one and a 22 GB ‎one. I can see a full 30 GB partition. Can you try disabling acceleration, partition the drives like explained and try again using only a 21.8 GB partition for acceleration?
            Sent from my BlackBerry 10 smartphone on the Rogers network.

  • MCM

    This was one of the most comprehensive tutorials setting up Rapid Response Technology that I’ve been able to find. Unfortunately it didn’t seem to fix my problem. I had the caching working before my computer crashed. After reformatting, the performance tab is present, but only shows link power management. I’ve tried resizing the OS drive, using diskpart to clean the SSD and left it unallocated (tried both GPT and MBR on SSD). My HDD is UEFI. The BIOS has RAID setting for SATA. In the manage tab both drives show Usage: Available and Disk Data Cache: Enabled. Not sure what else to do, any help would be appreciated. Thanks.

    • To confirm what do you mean by “After reformatting, the performance tab is present, but only shows link power management” can you show me a picture? Might help to diagnose..

      • MCM

        Attached a JPEG. Thanks.

        • Interesting, so instead of Accelerate it says Performance. I have found a few cases online with the same problem. Can you go to disk management and send me a screenshot of your disks you have installed, the whole window?

          • MCM

            Attached.

          • Okay going to go out on a guess here that I remember reading somewhere but cant find it now, I don’t think IRST support above 32 GB SSD for acceleration. I think the reason is because your OS can install on 64 GB so why not use the SSD. I could be wrong but can you try setting up your SSD smaller then 32 GB just to see if that makes the option change on the top row of buttons. I know Intel does a check to see if you meet all the requirements before giving you this option.

            So to test initialize your SSD and only make it 30 GB (30720 MB). I am using 30 so that it for sure is below 32 GB mark.

            Let me know the outcome..

          • MCM

            Previously I was using the entire drive as cached. Pretty sure the maximum is 64 GB. I could give it a shot anyway. By initialize, do you mean create new volume, and set the volume size to 30 GB? I thought the SSD needed to be unallocated for Smart Response? Thanks.

          • You might be right at 64 GB. After thinking more you can’t even get to the menu to create the partition because the tab is not there? right?

            Can you also take a picture of your BIOS settings for your disk mode and let me know all the options that you can change it to..

            there has to be something off here to make that option go away. we’ll find it!

          • MCM

            I’ve attached the SATA settings section of BIOS. On it I can change SATA mode to RAID, IDE, AHCI, DISABLED. Aggressive LPM support can be auto, enabled or disabled. S.M.A.R.T. status check can be enabled or disabled. The other options are all for enabling hot plug of the sata devices, all of which are set to disable hot plug.

          • It would look that these settings are correct… I am wondering if the version of IRST software you have is not compatable with your setup. What version are you running of the software?

          • MCM

            12.8.0.1016
            It’s the latest available from ASUS, which is the manufacturer of my motherboard.

          • Sorry it would be the SetupRST.exe file

          • MCM

            I was thinking about it, but thought it was better to stick to the one offered by the manufacturer. But since nothing seems to work with this version, it’s worth a shot.

          • MCM

            Installed the new version, still the same. No acceleration option available.

          • Open Disk Management to initialize the disk. You can open it from Control Panel > Administrative Tools
            You should get a popup stating that you need to initialize the disk first before you can use it. If not you can right click on the label for the disk it and chose Initialize Disk.
            Make sure you select MBR (Master Boot Record) as the style of partition and click okay.
            Have you initialized this disk after cleaning it? you set it to MBR?

          • MCM

            It had already been cleaned using diskpart, and then I had set it to MBR in disk management. I’ll use diskpart again to clean it, then set it MBR in disk management.

          • The only thing that I can think is that it does not see the SSD so the option is not there.

          • MCM

            It does show the SSD on the status tab.

          • MCM

            Tried cleaning it again and set to MBR. Still no luck.

          • Did you say you also tried using a GPT instead of MBR?

          • MCM

            Yes.

          • Yeah I am starting to run out of options :) is there any way that you have on the Motherboard this drive configured for RAID? has it been marked as being used in a RAID of some kind. I know there is normally a press CTRL+A or something when your computer is booting to go into your RAID manager. Can you check and verify this SSD is not marked for something else? The only reason from what I am reading that the button will not show accelerate is that the SSD is marked as being used in some way.

          • MCM

            CTRL+I takes me into the Intel RST Option ROM. RAID Volumes: None defined. Both drives are shown as non-RAID Disk. The only options I can select are 1. Create a RAID volume or 6. Exit. All the rest are unavailable.

          • I am honestly stumped… can you send me a screenshot of that RAID menu?

          • Also just read that you should disable the link power management option under that tab if you want to use IRST.. See if that does anything.

          • MCM

            Disabled the link state in IRST and restarted the computer. Acceleration is still not available.

          • Did you add more RAM by any chance above 8 GB?

          • MCM

            Only 4 GB RAM right now, was using 8GB before crash and it worked.

          • I am stumped… Without the computer in front of me to toy with! It seems you have everything set right from what I can see. Others that have had this issues was because they were not cleaning the drive before using the SSD which we have. I don’t know. I am still looking around to see if there is a reason for this. Chipset drive for your board is the latest I am assuming?

          • MCM

            The latest available from ASUS. 9.4.0.1026

          • Like I said I will keep looking and if you find something let me know. If its still under warranty I would also call ASUS to see if they can help at all.

          • MCM

            Thanks for trying. I’ve been banging my head against the wall for the last few hours trying to figure this out. I’ll see if ASUS has any information. I know there is some way to make this work since it was working before!

          • Please keep me updated I would like to know the solutions once you find it. It might also help others on here.

          • MCM

            I will.

          • MCM

            Finally got it to work. ASUS and Intel support tried but couldn’t understand why the accelerate function wasn’t showing up. Two suggestion they made that seemed good were to install windows with the SSD disconnected so no windows files are installed there, and to make sure that the SSD is ready to go before installing IRST (using Disk Management and Diskpart). ASUS thought that once IRST is installed and doesn’t detect a usable SSD, it might write something into the Registry or similar component that is not uninstalled with IRST, so it becomes a permanent problem.
            I finally had to fully reinstall windows with the SSD uninstalled, then installed the chipset drivers, shut down and plugged in the SSD, and then installed IRST. This still didn’t work, so I tried shrinking and then expanding the OS volume. This finally worked! I had tried shrinking the volume before but was unsuccessful, so I’m assuming one of the other steps I did was also necessary. One thing I noticed is that this time my OS partition was at the end of the drive, whereas before there was a recovery partition at the end (probable installed by Windows 8.1 update) that couldn’t be altered. I thought this might help someone if they really want this function to work.

          • Wow I could not imagine that the Accelerate button would not show up because of the last partition needing to be resized. This resizing solves a thrown error so that’s news to me :) THank you for sharing and I am very glad you got it solved!!

  • Can you take a screen shot of your disk management? Might help give a clue, might…

    • Atheist

      In the attachment.

      BTW I read something about ExpressCache. Maybe I should try to configure this type of accelerate…I need to consider this ;)

      • This is the IRST window I need a picture of your Disk Management. Windows Key+ X Disk management, i assume you are running Windows 8 if not let me know.

    • Atheist

      I did it :D YEAH !!!!

      Best souluton you can find below :) Now my SSD works as a expresscache with RST functionality :)

      • what did you do to fix it? Let us know!!

  • Roger

    Thank you. My wife’s XPS L421X was running far too slowly. Your detailed instructions are excellent and got the computer running well with the greyed out Rapid Start Technology in BIOS solved. I did still get an error message in Windows that Rapid Start Technology was not available until I upgraded the BIOS from A14 to A16.
    Thanks again; I appreciate the trouble that you have gone to to post comprehensive instructions.

  • Andy

    Fantastic article!! Very odd the way you can’t setup acceleration until you shrink and expand the HDD volume.. never would have figured that out!

    • It took me a lot of reading also. I have no idea what it does but I am some day going to look at the partition information and see what changes when you shrink and grow the partition. If I can figure that out then I can possible find an easier fix hopefully.

  • Jamin Day

    Thank you! This got it working for me. I’m wondering though as to the reason for steps 1-5 under Setting Up Smart Response? Why shrink then re-extend the HDD (genuinely curious)?

    • Exactly my question… I am still trying to get an answer from Intel.

  • Johann

    Thank you for putting this all together! I’d referenced other lists during this journey, but this was so much better to have it all in one place.

    The only thing I noticed was that after step 7 under “Setting up Rapid Start”, I proceeded to step 9 and rebooted. On that reboot I checked the UEFI settings to see if the Rapid Start partition, and it still showed “INVALID”. Frustrated, I let the computer boot back into Windows 7. At that point I saw another message about restarting for the changes to take effect (though I’d made no additional changes), and on that subsequent reboot the UEFI settings did indeed show “iRST PARTITION STATUS: ESTABLISHED”.

    Patience (and learning to trust the OS) is a virtue!

    • Glad it worked for you!

  • Kevin

    Thank you!!!!! I searched for how to set rapid start for hours but couldn’t find any except for the pdf from intel.
    This helped a lot. Keep it up!

  • Dino

    Just want to say thanks for the guide! Followed all the steps and everything worked out perfect!

  • Kam Chan

    I tried your steps and asked around forums and my problem is still not solved. My SSD is set to cache, but when I click ok, the HDD would not accelerate.

    • Hey Kan, how much RAM do you have in your machine?

      • Kam Chan

        I have 4GB of ram with 3.86GB usable.

        • Can you take a screen shot of the disk management? My guess is that you have a reserved partition at the end of your disk..and that can mess up the process.

          • Kam Chan

            It’s a laptop.

          • Yeah it looks like you have a recovery partition at the very end of your disk. I had the exact same issue with my Dell the other day. It would seem this procedure does not work with that recover partition is there.. What I did was took a backup of my computer to make sure if anything happened I had a backup and I deleted the partition and then re-sized my C driver (D Drive in your case) to the end of the disk and this worked. But it removed my recovery partition so you have to have backup disks created to go back to a system image.. This is up to you if you want to remove this and I am assuming this is what that space is but it could be anything. You can try re-sizing that partition but I found I could not re-size mine only delete it.

          • Kam Chan

            Well that’s what happened after I shrink it. I still couldn’t accelerate it.

          • This is what I was suspecting you are shrinking the very last volume but you have to re-size the partition that is at the very very end of your drive… See that 15.07 GB partition? that is what needs to be re-sized not the D drive or if it wont re-size you might have to delete it, then extend your D drive to the very end. On my Dell I had to delete this partition to get it to work. It has something to do with the bits at the end of the drive for some reason.. But again make sure you have a backup as this partition holds the Factory reset of your machine..

          • Any luck yet @Kam

          • Kam Chan

            I mean my laptop supports iSRT because it came with it so I don’t get why it wouldn’t work.

  • Helio

    After more than a year, it seems that this article keeps saving ppls day — like in my case. There are several articles out there that point to a similar solution, but incomplete. Your key point “last partition of the drive” is the trick. Thank you!

  • Mike

    Just a quick tip for anyone stuck with a recovery partition that you can’t shrink.
    I installed “minitool partition wizard”, shrunk the recovery partition, and it worked!
    Now I can accelerate. Thanks everyone!

  • cookoosnest

    Quick question – to verify I followed your steps properly – In Disk Mgmt (Disk 1) shows 8.02GB Online with 8.00GB Healthy (Hibernation Partition) & 16MB Unallocated.

    Is this correct??

    Ref. 30GB SSD + 500GB SATA using ISRT & IRST on Win 8.1 box

    Thanks.

    • Snehal Seth

      Same happened with me.
      Got every thing to work properly.
      But the link given at last after downloading it still says that your system doesn’t meet the requirement for the software.

      • cookoosnest

        I played with the numbers and now have 7.92GB Online with 7.92GB Healthy (Hibernation Partition)

    • Sorry for the delay in responding.. yes this is what it should look like for a 32 GB drive. There is always a little bit of left over that I cannot find out how to use but its so small its minor to loose that space.

      So 21 GB is for the other acceleration 8 GB is for your rapid start and the rest is just left over..

  • Snehal Seth

    hi
    I have Dell inspiron 15z laptop.
    I am having some trouble enabling 32gb msata for caching
    my sata operation is set to Intel Smart Response Technology and Intel Rapid Start Technology is enabled.
    BIOS is in UEFI mode and secure boot mode is disabled.
    while installing OS I only see the hdd in the option and no msata.
    when I select the hdd partition to install the os ,after completing the installation when I try to install Intel rapid start technology software it says that your computer doesn’t meet the requirement for the software.
    and right now my BIOS time is nearly 13-15 seconds.

    • This was exactly the issues I was having.. When installing the OS you have to install to the HDD not the MSATA disk just so you know. The mSATA is only used to accelerate the HDD. Once you have the OS installed you have to follow my instructions line for line or else you will get that error message that it doe snot meet the minimum requirements. The partition has to be there before you install the software. I am not sure why they did it this way but if its not there you cant install the software.

      • Snehal Seth

        which partition should be there before installing the software?
        and at which step ??
        sate clearly

        • So you got the point of this entire article right? The error that you are getting is because it does not find the Rapid Start partition. if you look the 3rd last step is to download and install the software. you cannot skip anything before that or you will get the error you are getting! and if you want Smart response you have to follow all steps before that.. Many many people have had success using this method but it has to be followed exactly from step 1.

          • Snehal Seth

            Is there any driver that has to be loaded before installing the OS?

          • Yes with any disk that has a controller you need to find the DOS driver for the controller so you can see the drive before an OS gets installed. You will have to search your manufacturers site for the DOS driver or Intel’s site

          • Snehal Seth

            downloaded the drivers .
            copied it to a pendrive
            but when I click on load drivers it does not show the drivers.

          • Snehal Seth

            ok
            downloaded the driver from the dell site.
            copied it to pen drive
            but when I click on load drivers it does not show any drivers.

          • It has to be the DOS driver… not the Windows driver. You will have to research on the internet as DOS drivers have a certain type.

          • Snehal Seth

            Dos driver for which.?
            Rapid start or rapid response or rapid storage??

          • For your Intel disk controller. I am not sure what version you have so you will have to go to Dell’s site look through all the drivers to find the DOS driver, it might be bundled in a folder with the windows driver. What model is your computer?

          • Snehal Seth

            Its inspiron 15z 5523 system

          • Snehal Seth

            Do I have to perform F6 installation method??

          • Yes exactly, i just gave you the location of the drivers and there is a F6 floppy folder in the files that will be what you want!

          • Snehal Seth

            The version which is given there is old.
            I have the latest version drivers.
            I will be using that.
            So the pen drive has to be bootable?

          • You need to put the drivers on a pen/flash drive. I am not sure how you have Windows if its on a DVD or on a flash drive. Install Windows like your normally would from your normal media that you use. Once you get to the screen that asks what Disk do you want to install windows on. you click ‘Load Drivers’ then put in your pen drive with the drivers, you load the disk driver from that pen drive. once you have the driver installed you can remove the pen drive and your large disk should show up now. You can continue to install Windows as normal.

          • Snehal Seth

            I have the OS in a dvd.
            So I should just start installing os and when it ask to choose the disk I just load the drivers and after os installation is complete just install the irst software

          • Exactly!

          • Snehal Seth

            Where to load the drivers??
            The drive in which the OS is to be installed??

          • No do exactly what i told you to do..

            Install Windows till it ask you where to install
            Plug in your USB drive that has the drivers you downloaded
            Point to the files on the USB with the Load Drivers button to load the drivers
            Once the drivers have been loaded your drive will show up as a place to install Windows
            Chose this drive then continue to install Windows

          • Snehal Seth

            So after loading the drivers will the ssd partion be still seen in the list??

          • When you get to your chose disk to install to screen you might not see any disks, it depends on your machine, everyone is different. Before you can proceed you must see your SSD and you HDD and chose your HDD to install on. You can chose Advanced options and make sure its all wiped your choice how you want to set up your OS

            Do me a favor try it… I can’t walk you through the whole thing step for exact step because again each machine is different. The best way to learn is by trying something. Give it a try..

          • Snehal Seth

            After loading the drivers will I be able to see the ssd partition??

          • Look in your BIOS if it shows that your SSD is there and your HDD is there its there! when you are installing Windows you dont need to see your SSD only your HDD

            Again just try it…

          • Snehal Seth

            Thank you for the support

          • Snehal Seth

            Did it.
            Got an error.
            Scine windows boot manager was removed.
            But was able to fix it with cmd.
            Saw the solution on Microsoft support

          • Do you have more then one OS installed on this computer? because unless you have two different OS this should not happen. maybe it was becuase before you had Windows installed on the SSD.

          • Snehal Seth

            No.neither of the two.
            After loading the drivers from pen drive there was an error stating that os cannot be installed on the partition selected

          • Snehal Seth

            No neither of the two

          • Well you have to make sure the partition is big enough. I always go into advance options and delete all partitions from my drive so it is 100% clean before installing the OS

          • Snehal Seth

            That was not the reason.
            Whatever it was now it is resolved and everything is working fine
            Both rapid start and rapid storage

          • Snehal Seth

            Neither of the two

          • Snehal Seth

            In which drive we have to load the drivers?
            The drive in which the OS is to be installed??

          • Okay go to the support site at Dell and chose your machine. Go to the Serial ATA section and download the ‘Intel Rapid Storage Technology Driver’ when you run it tell it to extract the files only. Once they have extracted view the files. There will be a folder in there called ‘f6flpy-x64’ in that folder take all those files and put them on a flash drive. Install Windows on your machine, When you get the the point of your install that shows your available disks click load driver and put in your flash drive with these files. This will make your hard disk show up. Once that is in place you can install windows on the Hard Disk Drive and not the SSD

          • János Borbély

            I seem to have a similar problem, but keep runing into the same dead end street at the very begining of the setup.

            In BIOS when i set AHCI – the drives are there, but after installing
            Intel Rapid Storage i get BLOD, and the system goes back to a previous
            restore point.

            When BIOS is set to Intel Smart response- no drives are present
            regardless of the fact that I perform the driver install for IRST at the
            begining of the Win 7 setup.

            Neither BIOS setting alows me to access intel boot menu with ctrl +I

            also tried seting these to “0”

            HKEY_LOCAL_MACHINESystemCurrentControlSetServicesmsahci
            HKEY_LOCAL_MACHINESystemCurrentControlSetServicesiaStorV

            although i haven’t found this entry:
            HKEY_LOCAL_MACHINESystemCurrentControlSetServicesiaStor

            Stuck

  • @Caspan:disqus you are my hero!

  • NEL

    Thnx a looot, this post saved me a lot of trouble, Very nice and detailed explanation :)

  • xiphrex

    Just like to say that you are the man! I got an Inspiron 14z last week and delayed installing windows 10 because of how complicated all this intel smart garbage tech was, but I knew I needed it since my SSD was only 32gb mSata and not enough to install windows and programs on.

    So I read your guide maybe 10x to understand and decided to go ahead and managed to do it! Great tutorial, thank you!

  • Daniel

    Thank you SO MUCH! You saved me a LOT of hours of web search, trial and error and frustration. Intel does a lousy job documenting this feature, I guess they do so in hopes no one will mess it up. I have a generic chinese ultrabook with it, and after messing with the system I ended up with no OS. Your tutorial helped get the best of the system (its way better than default factory settings)! Thanks again!

    • Glad it helped, thanks for the feedback!

  • Juracy

    Hi Caspan,

    I will change for 16 GB RAM the memory my notebook that has a 32 GB SSD, 8 GB RAM and Intel Rapid Start Technology and Intel Rapid Storage Technology.

    I am planning following the steps bellow:

    1) Disable Acceleration in the Intel Rapid Storage Technology App
    2) Resize the partition for Intel Rapid Start Technology to 16 GB in the SSD.
    3) Change the notebook memory: from 8 GB RAM to 16 GB RAM

    Are right these steps ?

    Could you tell me some suggestion to use the remained space of 14 GB in the SSD ?

    • Juracy

      After think a bit more I am considering that could be a better option simply turn off the Intel Rapid Start Technology (in the Intel Start Technology Manager), and to continue to use the Acceleration of the Smart Response Technology (using the same 22 GB of cache in the SSD as it has now).

      • Juracy

        To turn off RST I also:
        1) Disabled in the Boot
        1) Disabled in the Task Scheduler

  • Intel® Rapid Storage Technology requires 18.5 GB as minimum capacity of a SSD to cache the system and the Intel® Rapid Start Technology requires a partition with equal to or larger than the amount of system memory for you (16 GB) if you do the math then you have an SSD that is too small. so you have two choices. You have to either get a 35 GB SSD or higher to support the use of both technologies. or disable it.

    To disable IRST it can be quite a pain, to do it properly it normally involves reinstalling your entire OS after you have disabled IRST this way you woudl be treating the disk like a regular IDE/ATA disk. Think about it this way if you disable IRST you are disabling the go between your OS and your disk, its like having an interpreter between two people that don’t speak the same language. You remove that person and you can no longer talk. So if you go to BIOS and you disable IRST and you boot windows you will just get a Blue Screen because when Windows was installed Windows was told to talk to the IRST controller and then the IRST controller will talk to the disk. Now you have disabled the IRST controller and Windows is trying to talk to it and obviously the result will be a Blue Screen.

    There is a way through the registry to tell Windows to use the generic driver to talk to the disk so that it no longer uses IRST controller but we are about making changes that if you do not have an exact image to go back to and this generic driver does nto work, you can no longer boot your PC. So unless you are good with the registry I am not going to promote this method, reinstall windows with the SSD removed and IRST off is the only right way!

    • Juracy

      Hi Caspian,

      Thanks!

      I changed my mind, and in place of to disable Smart Response Thecnology, I disabled the Rapid Start Thecnology through completely uninstalling it and disabling it in the BIOS.

      I tested hibernating and restarting the notebook with several open apps, and the response was fine.

      This weekend I will change the memory to 16 GB RAM.

      • Juracy

        I am thinking in use all space available on the SSD for Smart Response Technology.
        To do this I am considering that the way is:
        1) Delete the Volume of 8.02 GB using the Disk Management
        2) Disable the Acceleration on the Rapid Storage Technology Management App
        3) Enable Acceleration to have access to the cache configuration
        Is right this procedure ?

        • This is a good question, you are trying to cherry pick the exact feature to only turn on. I have never tested just using the ISRT acceleration only and not the IRST. I cannot advise you here as I have never tested if that causes any issues. I would say that it should be possible but this should also be east to use and its not so that right there proves that things that should be easy are not with it comes to Intel Responsive Technology (IRT). I would think that you should be able to put your new RAM in and make the IRST partition take up the whole SSD and dont make a partition at all for IRST as you wont be using it..

          This again seems plausible and in theory it sounds like it should work, please let us know how it goes..

          • Juracy

            When I complete the process I will put here the experience.

          • Juracy

            The Vostro 3560 is running with the 16 GB RAM, 30 GB SSD cache for Acceleration by SRT.

            The principal gain is with multitask.

            I did not made tests with the performance of the virtual machine, but with one case which I am running it looks like that does not changed.

            But now I can maintain the virtual machine working in parallel with the other necessary apps, without worry about memory.

      • That’s very lucky that when you turned off that setting in BIOS that you didn’t get BlueScreen on your computer. I wonder if your PC builder put both drivers in Windows! Well that is good!

        • Juracy

          Yes.
          My computer is a Dell Vostro 3560 with 32 GB SSD and 8 GB RAM.
          As I need work with virtual machines running computer vision and computer graphics programs I need to expand to 16 GB RAM.
          My notebook was delivered with Intel Rapid Start Technology and Intel Rapid Storage Technology installed on it.
          The size of the SSD does not allows tos use both technologies with 16 GB RAM, so the need of chose one of then.
          I think that the better option is the SRT.
          After uninstall RST and disabled it on the BIOS, the system is running very well (even without have changed yet the memory to 16 GB RAM).
          I think that SRT is the most important resource to improve performance.

          • If i was you I would upgrade to a SSD and forget all the IRT stuff.. This will not work for virtual machines very well..

          • Juracy

            I think you are right !
            I’ll see this in the future.
            Thank you.

  • Snehal Seth

    hey there all
    i am using dell inspiron 15z laptop that comes with 32gb msata hard drive along with 500HDD.
    recently i did a clean installation of windows and was able to successfully install intel rapid storage technology but was not able to find any accelerate tab in the application .
    during windows installation i have loaded the drivers for IRST ie before installtion of the windows by going to the advanced tab and clicking on load drivers
    please help me out my system is taking too much time to boot up

    https://uploads.disquscdn.com/images/decb83502068bdcec58d0740c89033e500f570b203f5ae9906cbac8b7a7880e0.png https://uploads.disquscdn.com/images/a5467689ad746982b894862282dd302bd0e3791e169adb4427842a8493c3c94d.png https://uploads.disquscdn.com/images/4af73c34e3bc23428d3896c822fc851813a532629e232919438dcdce2898777e.png https://uploads.disquscdn.com/images/4cfd76b3d995ea01b25e22a272ea829b181b5efc98a172bd0a67b69f1e8e23cb.png

    • Hey Snehal Seth, I think i have seen this once before. I believe it might be because the BIOS option is turned off. Can you double check to see in your BIOS what your settings are for your disks.. is the settign set to RAID or IRST etc. any pictures of your BIOS might help..

      • Snehal Seth

        my sata operation is set to intel smart response in BIOS
        How to check the settings of the disks??

        • Sorry not sure what you are asking?

  • Pablo

    Thank you! Worked perfectly!

  • TJ

    Thanks so much for this! You saved me so much time trying to figure this out on my own. Your step-by-step instructions were perfect!

    • Thanks for letting us know… Glad i could help

  • RobMobius

    Hi, I am hoping you are still willing to assist. I have a Dell Vostro 3560 that came with the a 32 Gig SSD with rapid Start tech all working. In a misguided attempt to get a USB 3.0 External HD drive to work, I installed a later version of the Bios the PC shipped with. Ever since then the Rapid Start Tech does not work. I get the “Not enabled” dialogue box. I have tried to follow your steps as close as possible. But the obstacle I can’t get past is there is no option in my bios to enable rapid start tech. I have installed the latest version of the bios I can find. Not being very familiar with the intricacies of bios I am limited in my ability to trouble shoot this missing setting. can you assist?

    • I have found that there are many different ways to enable this and it is not always labeled the same. Is there anyway to take a picture of your Bios screens and I can look at the different options to see where it might be?

      • RobMobius

        Hi Caspan, thanks for your reply. Sorry for the delay but Rams got in the way. I I will take photos of the bios screens and upload here. I have had a good hunt around and I cant see anything that could be the option you mention. But hopefully u can spot something I am missing.

        • Rams got in the way? LOL not sure if a typo or you’re a farmer he he. Look forward to the pictures so I can see if there is anything in BIOS. Also make sure you are at the latest BIOS version for your laptop!

          • RobMobius

            Rams? Xmas autocorrect! Pics coming soon, thanks again.

  • Mike

    I’m still receiving an error message when trying to activate de Smart Response, what could it be?

    • Can you give me a little more information to help you out. What error are you getting? The more details of your attempts and error will help me better see the possible issue!

  • Nadeem P-S

    Thank you from the bottom of my heart. I have no idea if you’ll read this, but this saved me a huge headache.

    • I read all the comments, thank you for the kind words!

    • I do read them all, thank you for the kind words! I am glad I could help!

  • cookoosnest

    Upgraded to Windows 10 version 1511 build 10586.545 on Dell 15z 5523 and attempted to defragment c:/ drive (HDD). Noticed that both (c:/ – HDD & d:/ – SSD) drives were read as SSD so unable to Analyze or Defrag.

    So, I attempted to install the latest drives from Intel site. Unfortunately, crashed my system. Required a new clean install.

    Once new install, went to Dell site and installed SRT driver and Chipset drivers. Restart – checked bios – RAID drives and SRT enabled. Save & exit.

    Went in to Cmd Prompt (Admin) – Diskprt – Clean. List Disk showed 2 drives both online with available space on both.

    Went to Disk Management to initialize disk – Disk 1 setup – MBR style of partition.

    Then on disk 0 (HDD) last partition chose “Shrink Volume…” from menu & shrank. Once completed, Extend Volume on disk 0 (HDD).

    Ran SRT program – Enable Acceleration – selected total drive – Maximized Mode. Restart.

    Finished…….but noticed the following…..

    See pics below:

    As you may have noticed, and my 2 questions – where is the 2nd drive (SSD) that is being used as cache – why is it not showing up in Device Manager, Diskpart, Disk Management and Defrag software??

    Yet SRT shows everything working!!

    And 2nd question why is Disk 0 type still showing as SSD??

    BTW defrag last run shows a time b/c I defragged in Cmd Prompt – defrag c:/ u/v/.

    Please note that I did not install Intel Rapid Start Technology b/c Intel no longer supports it & Windows 10 (Power Options – System settings) offers similar tech.

    Therefore, using 2nd drive for cacheing only.

    So ultimately, is SRT working?? How can I tell?? Thanks.

    • Thanks for all the details and pictures it helps a lot, so to answer your first question. If you look at IRST screen shot you will see that you used your whole SSD (32 GB) to accelerate the HDD, This is why Disk Management does not see the drive at all. IRST is a RAID technology of sorts, If i had 5 drives and made a RAID 5 my BIOS would actually only see 1 drive! Because the BIOS talks to the RAID card and not the drives directly the RAID card tells the BIOS what to see. Almost like a virtual disk. So it is perfectly fine that the computer does not see the SSD any more. In your previous system you most likely had the fast resume enabled which required a space on the SSD as big as your RAM to be visible to the OS this is why you are most likely remember it used to be there.

      Second question, really what you have is a Hybrid drive just as if you went out and bought one from the store and didn’t need all this Intel crap to make it work. Because there is a SSD in the mix windows has to enable basic things like Trim and treat it like a SSD so the 32 GB of cache does not get slow. Its easier for the OS to treat the whole drive like a SSD to keep things moving quickly!

      I have not tried to put Windows 10 on the XPS14’s here. I am to scared. For most of them i just ripped out the SSD and put in a 7200 RPM normal drive and uninstalled all this IRS crap! Glad to know it works on 10 though!

  • Guillermo Schmidt

    I am going to give this another go when I get home. I’ve been trying to get it set up all week now. I have an Alienware 14 which I recently reformatted because the boot went awry. Installing the drivers from the Alienware software cd, I have no problem with the Rapid Storage, and can set up my SSD without any trouble; Rapid Start on the other hand has been a different story, I have a few questions that might help me figure it out though:

    1- I’ve been able to make an 8GB partition and do the id thing for it to say its a hidden hibernation partition and what not, didn’t work, but you mention that it should be at least the size of my memory, do you mean my RAM? because in my laptop’s case that should be 16GB then, and that I have not tried, will try today

    2- Last time I cleared the SSD drive and tried to set up the 8GB partition etc, I got the “The specified type is not in the correct format.” error you mention. My computer is using an UEFI boot, I understand that GPT is the correct format for UEFI and MBR for legacy. Won’t there be an issue if my SSD is MBR if im booting UEFI? or is the Hard Drive the only one that needs to be GPT?

    3- My battery stopped working near the start of the year, I finally found a replacement and ordered it a couple weeks ago, In the Bios Advanced menu, there is a Battery option grayed out next to the grayed out Intel Rapid Start option I can’t enable, My conclusion last night, at midnight after trying different solutions for hours, was that maybe I need to have a healthy battery for the system to work, and I was just going to wait for my battery to get here before continuing my quest. But I haven’t found anything to support that conclusion today.

    Thank you very much for your help, great article.

  • Guillermo Schmidt

    I am going to give this another go when I get home. I’ve been trying to get it set up all week now. I have an Alienware 14 which I recently reformatted because the boot went awry. Installing the drivers from the Alienware software cd, I have no problem with the Rapid Storage, and can set up my SSD without any trouble; Rapid Start on the other hand has been a different story, I have a few questions that might help me figure it out though:

    1- I’ve been able to make an 8GB partition and do the id thing for it to say its a hidden hibernation partition and what not, didn’t work, but you mention that it should be at least the size of my memory, do you mean my RAM? because in my laptop’s case that should be 16GB then, and that I have not tried, will try today

    2- Last time I cleared the SSD drive and tried to set up the 8GB partition etc, I got the “The specified type is not in the correct format.” error you mention. My computer is using an UEFI boot, I understand that GPT is the correct format for UEFI and MBR for legacy. Won’t there be an issue if my SSD is MBR if im booting UEFI? or is the Hard Drive the only one that needs to be GPT?

    3- My battery stopped working near the start of the year, I finally found a replacement and ordered it a couple weeks ago, In the Bios Advanced menu, there is a Battery option grayed out next to the grayed out Intel Rapid Start option I can’t enable, My conclusion last night, at midnight after trying different solutions for hours, was that maybe I need to have a healthy battery for the system to work, and I was just going to wait for my battery to get here before continuing my quest. But I haven’t found anything to support that conclusion today.

    Thank you very much for your help, great article.

    • Okay so let’s take a few steps back and discuss why Rapid Start works so you understand it better. Rapid Start is a way of sleeping your computer without using any battery. Normally when your computer goes to sleep you have to have power to keep what ever is in memory (RAM) because RAM needs power to hold what it is keeping in memory. Hibernation on the other hand saves all the data from memory to the hard drive so that you can remove it from power with no side effects, you could swap a battery or let the battery die over 3 months it wont mater. When you turn the computer back on it loads the memory from the disk back into RAM. So Rapid Start does exactly the same thing as hibernation but is much faster at it. Intel made it so that a copy of whats in RAM is always on the SSD so that when you want to hibernate there is already a copy of RAM on the SSD and can hibernate very quickly. When it wakes up transferring the saved RAM data from the SSD to the Memory is very fast. This is why it all works so nice.

      1. If you have 16 GB of RAM/Memory in your system, this hidden partition will have to be 16GBs to hold all this memory when it goes into hibernation. So in my steps when I tell you to create the partition you will have to double the number for you. “create partition primary size=16384” just remember that if you only have a 32 GB SSD then you are robbing Peter to pay Paul as the saying goes. the more space you steal for Rapid Start the less room you have to accelerate your spinning hard drive so just be aware is all.

      2. The partition type has no effect on booting. Only Intel uses this location in the BIOS/UEFI the motherboard has a RAID like driver it uses to read form the drive but all files are on the spinning HDD still.

      3. Can you send a picture of this at all? Would be better to see to understand.